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Conditions of Entry
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We look forward to welcoming you to enjoy Knox Leisureworks and the aquatics, health and wellness, programs and facilities we have to offer you. Please ensure you read and abide by our conditions of entry outlined below.
Knox Leisureworks Is a Non-Smoking Facility
Please note that Knox Leisureworks is a non-smoking facility and any smoking on the premises will not be tolerated.
Age Restrictions and Supervision
No child under the age of 10 is permitted to enter the premises except where the child is supervised by a responsible adult.
Adults must be 16 years of age or older.
Alcohol and Illicit Substances
Alcohol and drugs are prohibited on the premise and we will refuse entry to anyone under the influence.
Camera Use, Photography and Video Recording
You must not use a camera or other audio or visual recording device without the prior consent of management.
Behaviour
We encourage family-friendly behaviour and any abusive, disruptive and/or offensive actions are not permitted.
Personal Property
You must not leave personal property unattended other than in a secured locker. We do not take responsibility for your possessions during your time at the facility.
Facility Damage
Patrons will be liable for any wilful damage to fittings, fixtures or equipment.
Removal from facility
Management reserves the right to refuse entry or to remove a patron from the facility for breaking the conditions of entry.
Merchandise Refund Policy
Please note that we do not offer refunds for goggles and swimwear once purchased. We highly recommend trying on a pair in our change room or speaking to customer service for assistance.
We do not accept refunds for other purchased goods unless they are returned within 14 days and are unused. Please ensure you bring proof of purchase to our reception if you are wanting to organise a refund on merchandise.
If you have any questions regarding the facilities conditions of entry, please fill in an enquiry form or get in touch.
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